Case Study
The Site Nobody Dared Touch
The last developer left in 2019. Nobody had touched the site since, and everyone was afraid to.
Challenge
A stagnant website that nobody wanted to maintain.
Outcome
Delivered a revised website, updated and secured to ensure stability.
Key Results
- Complete site update
- Restored confidence for the internal team to manage
A business ran on a site that “just worked.” No documentation, no staging environment, no tested backups, and plugins years out of date. Updating anything felt like pulling a thread on a sweater.
Then a hosting change forced the issue, and everything broke at once. The owner had 3 days to fix it before their busiest season.
We didn’t start by fixing things. We started by making the site safe to touch: full backup, staging copy, dependency map. Then we updated and repaired piece by piece, documenting as we went.
It’s now fast, documented, and stable, which is exactly what a website should be.
The riskiest site isn’t the broken one. It’s the one nobody understands.
“Tomorrow: what happens when a site like this is left alone for too long.”
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