How we work

Getting started

Browse our services and choose what you need. Not sure where to start? Select Website Repair or get in touch — the exact starting point isn't critical, we'll redirect the work once we understand your situation.

Choose a priority at checkout: Normal (2–3 day turnaround), Urgent (1–2 days), or Critical (same day / within 12 hours). Different rates apply to each so we can schedule your project appropriately.

Complete secure checkout via Stripe, including a short description of your situation. We'll add your project to our schedule and confirm an estimated delivery date.

Our process

Depending on the service selected, work typically covers discovery (tracing your domain, host and previous developer), recovery (backing up and migrating your site to safety), repair (fixing bugs, restoring hacked sites, resolving broken links) and maintenance (updates, content changes, SEO and performance optimisation).

Critical requests begin within 6–12 hours. We'll usually call to confirm details, then keep you updated by phone and email until the job's done.