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Our Website Salvage services are available to purchase online. Our process is very simple and transparent. All you need to do is select the service you require, add it to your cart and include your instructions when checking out via our secure payment gateway. Our team will then add your project to our work schedule and provide you with an estimated delivery date.

In many instances, clients do not know what service they require. If this applies to you, simply select the Website Repair service or contact us. The actual service you select is not important.

With every service we offer you can allocate a priority when you add it to your cart. If you are not in a rush select the normal priority. If your website is in need of immediate repair select the critical priority.

  • Normal (2-3 day turnaround)
  • Urgent (1-2 day turnaround)
  • Critical (same day / within 12 hours)

Different rates apply to each priority so that we may schedule your project appropriately with our current workflow.

Each Website Salvage service includes preliminary work required to assess your website, a number of hours of salvage work, supply of a summary regarding any remaining issues and where applicable, a quote for the remainder of any further work required.

In some cases, the initial hourly allocation included in the service salvage fee may cover all the work required. If you would like to discuss your requirements, please contact us.

We work for clients throughout Australia and internationally. We are available to discuss and plan your project via email, phone or Skype.

Getting Started

In order to engage our team to start your Website Salvage operation just follow these simple steps.

  1. Browse our store & decide upon the service or services you require.
  2. Add them to your cart including a description of your situation.
  3. Complete our secure checkout process. 

If you have questions call 1300 138 427. 

Got questions? Call 1300 138 427 to discuss your website salvage operation.

Our Process

Depending on the service you have selected we undertake a number of steps throughout the website salvage process.

These typically include:


  • Performing searches of the domain name registries,
  • Tracing your domain name & locating your website host,
  • Inspecting email records to locate your email server,
  • Contacting your website host,
  • Contacting your previous website designer

Website Recovery

  • Requesting backups of working files and website data,
  • Backing up website files and databases from hosting accounts,
  • Migrating your website to our servers,
  • Re-establishing email accounts,

Website Repair

  • Locating and resolving bugs or errors,
  • Ensuring the website is fully functional,
  • Restoring backups where a website has been hacked,
  • Replacing accidentally or maliciously deleted files,
  • Fixing broken images or links

Website Maintenance

  • Updating your website
  • Installing latest software updates,
  • Adding or removing content,
  • Optimising content for SEO,
  • Optimising your website for performance,

What To Expect

Upon receiving your website salvage instructions we will schedule the project  to start depending on our existing workload and your order priority. If your request is critical and you have selected to expedite your project we will begin your project within 6-12 hrs.

We will usually contact you via phone to discuss the details of the salvage operation and any further requests you may have.

During this process we will contact you via email and or phone to inform you of the progress and outcome of the salvage operation.